Shipping Policy
At Chinafulfill.net, we handle the entire shipping process to ensure your products reach your customers efficiently and safely. When placing an order, you can select from our available shipping methods, each offering different delivery speeds and costs. Estimated shipping times and rates are provided for your convenience.
Order Processing
Once your order is placed, we carefully select the most suitable factory to fulfill it. Every product undergoes a thorough quality inspection before being shipped out.
If you require customized packaging, please inform your assigned sales manager in advance.
Processing times may vary depending on the factory’s production schedule and product type. Custom orders may require additional time. Your sales manager will provide updates throughout the process.
Shipping Time
Delivery times depend on the chosen shipping method and the destination country. Estimated transit times will be displayed when you select your preferred logistics option.
Available Shipping Methods
Chinafulfill.net partners with a wide range of logistics providers, including YunExpress, Yanwen, DHL, ePacket, and others.
If your preferred courier is not yet supported, please contact us. We continuously expand our logistics network to provide more flexible and efficient delivery options for our clients.
Shipping Costs
Shipping fees are influenced by several factors, including:
- The weight and dimensions of the product.
- The type of product, especially for sensitive or restricted items.
- The volume-to-weight ratio (volumetric weight).
If a product’s volume weight significantly exceeds its actual weight, Chinafulfill.net reserves the right to adjust the shipping fee accordingly.
As logistics rates fluctuate due to market changes, shipping costs may be updated periodically. All pricing updates will be communicated through system announcements.
Order Tracking
Once your order has been shipped, a tracking number will be automatically generated and made available in your account dashboard under the “Shipped Orders” section. You can use this number to monitor your shipment’s status in real time.
Reshipment and Refunds
Reshipments or refunds are handled in accordance with our After-Sales Policy. For full details, please refer to that policy section or contact your sales representative for assistance.
Disclaimer
Chinafulfill.net is not liable for any loss, delay, damage, or failure to deliver a package caused by, but not limited to, the following circumstances:
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Force majeure events, such as natural disasters, strikes, or unforeseen transportation issues.
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Normal product wear and tear during transit.
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Customer-related issues, such as incorrect address information or refusal to accept the package.